Archive for February, 2013

postheadericon Fixing the most basic problems in wireless Keyboard or mouse

Apple Wireless Keyboard - second generation, a...

Apple Wireless Keyboard – second generation, aluminum slim profile (Photo credit: Wikipedia)

Software Issues

Some special features of the wireless devices – like quick access keys on a keyboard or additional buttons on a mouse–require special software to drive their operation. Although most wireless keyboard and mouse devices work with computers right out of the box. Users who report issues with these features often have incorrectly loaded the software, or failed to install the software. In some extreme instances, the device’s special features are rendered unusable, as the software may be altogether incompatible with the computer’s operating system. Consult the manufacturer for assistance or exchange the device for a different model, if the software fails to load or cannot be installed.

Interference Issues

Extremely active environments may generate radio signal interference that causes wireless keyboard and mouse devices to produce unexpected behavior, despite the synchronization process designed to safeguard against such problems. Some sources of interference include radios, mobile phones, desktop fans, fluorescent lights, wireless routers, and even large metal objects like filing cabinets. By simply moving the wireless keyboard and mouse away from the source, the interference problem can be resolved in most cases, though some interference, like that from a wireless phone, may require removing the interference source from the computing environment. Read the rest of this entry »

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